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How We Work
Process

Corporate Workplace Services merges experience with technology via a fully automated infrastructure to address both the everyday as well as the unusual challenges that can arise, especially with reconfigurations or complex redeployment projects.

Quotes
The process for generating quotes is sleek and simple. Corporate Workplace Services receives a request for services along with the customer’s appropriate client information (via fax, email, or phone call); our web based technology allows us to respond quickly for end users across the country with specific and guaranteed pricing. Corporate Workplace Services includes all furniture services associated with a project in a single quote to the customer.

Work Orders
When we receive the authorization to proceed, work orders are generated and distributed to each service provider associated with a project.

Project Documents
Project documents (detailed installation plans, specifications, shipping schedules, etc.) are quickly assembled and analyzed by Corporate Workplace Services personnel in an operational audit that anticipates field issues and addresses them proactively. All documents are distributed by Corporate Workplace Services to each service provider for review prior to start date.

Custom Field Protocol

Each project day, field personnel report all progress at least twice daily to Corporate Workplace Services. Any questions or emergencies are addressed immediately. Any anomalies are documented and presented by Corporate Workplace Services to the customer for disposition—eliminating the interruption of multiple calls from multiple vendors. Corporate Workplace Services regards resolution timeframes as priorities and they are tracked until completed. Corporate Workplace Services will always communicate progress with customers… and end users if instructed to do so.

For complex projects, installation production schedules are provided to all involved parties to allow proactive coordination of related trades.

Corporate Workplace Services staff attends any project conference calls as representatives of our clients.

Plans and schedules are constantly updated and communicated as necessary.

Sign Off and Invoicing
Upon completion of project, a single electronic invoice is sent to the customer for each Corporate Workplace Services work order, payable to Corporate Workplace Services. Corporate Workplace Services, in turn, handles all payments to vendors, thereby reducing bookkeeping costs to the customer. (Because of our unique relationship with our service providers, they are paid very promptly to insure their availability and response the next time they are needed in the field.)